As a UK based web design company, we occasionally get the question, “Why should I hire you when I can outsource to India and get it cheaper?”
And yes, the question-poser is not wrong – you could outsource your web design to India or Pakistan or Romania, Ukraine, even Russia, and get it cheaper. But in our experience – and we have done it in the past – that is about the only pro of outsourcing abroad.
As you’ll see in the rest of this article, there are a number of reasons why outsourcing your web development abroad is probably not a good idea.
For starters, you really need to ask yourself if it’s the same service you’re going to get from abroad that you’d get from a UK company like us. We take the time to really understand your business in order to provide you with the best digital solutions that are going to make a serious difference to your business. Most foreign contractors won’t do this – they’ll deliver the fastest version they can of whatever specs you write in the brief you give them. If you forget anything, it’s usually tough. And you’ll be charged extra.
We don’t see your website or app as a job. We see it as the beginning of a relationship in which our expertise in the digital arena can help and serve your business in the long term.
That’s why we start with a consultation with a single objective: Understand your business or goal. Understand what you’re trying to achieve. And then bring to the table everything we know to help you get there.
When you outsource a job abroad, you usually have no protection under British law. If the job is bad, there’s pretty much nowhere to go and nothing you can do. You have to start over and spend more money. It’s circumstances like this that quickly make the seemingly cheap option of outsourcing abroad, potentially very expensive.
When you enter into a contract with a UK based web development agency like us, you are protected under British law in the event that things are not to your liking. Of course, if you deal with us, we’re confident you’ll be very impressed and pleased with the work we do.
As an extension to that, it isn’t just British contract law that protects you – suppose you have a great idea for a website or app and nothin like it currently exists. Things like non-disclosure agreements and confidentiality agreements will be too expensive to enforce in another country. On the other hand, when you’re dealing with a UK based company, it all comes as standard.
We’ve heard horror stories where, in search of cheap services, entrepreneurs have sent ideas abroad to have them coded up, only to then have the foreign coder go dark and basically run away with the money and the idea.
I speak now only about Smart & Slick. When you think about everything we offer, we are actually very competitively priced. Sure, you could hire somebody in India and give yourself the job of managing them. But it’s all work. And if you’re the kind of client that we serve best, you’re already busy enough and don’t need extra jobs like this. You just want the job done right by a company who know what they’re doing and will take the time to understand your needs, and then apply common sense when necessary.
Isn’t this a good enough reason? Why send your money abroad when you can help support a company in your own country – even if it isn’t us! But obviously, we hope it is.